Terms & Conditions

These Terms and Conditions (“Terms”, “Agreement”) constitute a legally binding electronic agreement between ibusx Corporation Pvt Ltd (“ibusx”, “Company”, “we”, “us”, or “our”) and the person, enterprise, commercial fleet operator, or entity (“Customer”, “User”, “you”) accessing our website (ibusx.in), the Drivexa Fleet Operations OS software portal (vehicleops.in), APIs, mobile applications, or associated fleet services.

This document is generated in accordance with the provisions of the Information Technology Act, 2000 and applicable statutory rules thereunder. By accessing our platform, requesting a demo, or executing a service agreement, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

1. Acceptance of Terms

By registering for an account, accessing the Drivexa software dashboard at vehicleops.in, submitting demo inquiry forms on ibusx.in, or utilizing any of our APIs, you represent and warrant that:

• You are at least 18 years of age and legally competent to enter into binding commercial contracts under the Indian Contract Act, 1872.
• You possess the requisite corporate power and authorization to bind your transport business, partnership, or corporate entity to these Terms.
• Your use of the services complies with all applicable Central, State, and local motor vehicle and telematics regulations in India.

2. Description of Services

ibusx Corporation Pvt Ltd operates Drivexa, an integrated Fleet Operations Operating System (“Fleet OS”) provided as Software-as-a-Service (SaaS). Drivexa enables commercial vehicle operators to monitor, automate, and control fleet performance. Key capabilities include:

• Fuel Theft & Pilferage Prevention: Real-time fuel sensor telemetry, sudden drainage detection, mileage cross-verification, and digital fuel receipt auditing.
• Digital Trip Compliance Locks: Automated pre-trip checklist enforcement, driver assignment verification, route geofencing, and stoppage controls.
• Driver Trip Advance & Expense Settlement: Automated reconciliation of driver cash advances, FASTag toll debits, and operational diesel outlays.
• Per-Vehicle Profit & Loss (P&L) Visibility: Granular unit economics, per-kilometer cost breakdowns, maintenance overhead calculations, and automated vehicle profitability metrics.
• GPS Telematics & Live Tracking: Real-time location feeds, speed tracking, ignition monitoring, and route playback.

Specific subscription terms, vehicle counts, hardware device integrations, pricing schedules, and implementation timetables are governed by corresponding Order Forms or Master Service Agreements executed with ibusx.

3. User Accounts and Responsibilities

To access the Drivexa platform, you must establish an authorized enterprise tenant account. As an account holder, you agree that:

• Accuracy of Records: You will provide complete, truthful, and up-to-date business information, including valid legal entity names, GSTIN, driver rosters, and vehicle registration certificates.
• Credential Security: You are responsible for preserving the confidentiality of administrative and dispatcher credentials. Any action performed through your credentials shall be deemed executed by your organization.
• Notification of Breach: You will promptly alert ibusx at [email protected] if you suspect any unauthorized access or compromise of your credentials.
• Hardware Integrity: You are responsible for properly installing, calibrating, and maintaining supported telematics hardware and fuel sensors deployed on your vehicles.

4. Acceptable Use Policy

You agree to utilize Drivexa and our web properties exclusively for legitimate fleet management purposes. You shall not:

• Reverse engineer, decompile, disassemble, or derive the source code of Drivexa or any ibusx software components.
• Interfere with, bypass, or circumvent security architecture, API rate limiters, or server integrity checks.
• Use the platform to conduct unlawful surveillance or track individuals or vehicles without statutory authorization or driver consent under Indian law.
• Transmit or inject malicious code, trojans, worms, or destructive automated scripts into our infrastructure.
• Sub-license, resell, lease, time-share, or commercialize platform dashboards to unauthorized third parties without our prior written consent.

5. Intellectual Property Rights

All rights, title, and interest in and to ibusx and Drivexa — including software architecture, proprietary source code, telemetry processing algorithms, user interface designs, mathematical ROI models, trademarks, logos, and documentation — are the sole and exclusive intellectual property of ibusx Corporation Pvt Ltd.

Subject to your compliance with these Terms, ibusx grants you a non-exclusive, non-transferable, revocable, limited license to access and use the Drivexa platform solely for your internal fleet operational workflows.

Customer Fleet Data: You retain complete ownership of all fleet registration numbers, trip invoices, driver rosters, and business data inputted into the system. You grant ibusx a worldwide, royalty-free license to host, transmit, and process such data solely to deliver the service and produce aggregated, anonymized analytical benchmarks.

6. Subscription, Fees and Payment

Access to production Drivexa software modules is subject to agreed subscription fees, structured on a per-vehicle per-month (PVPM) or annual recurring billing basis as outlined in your commercial proposal:

• Invoices are payable within the net credit period stipulated in your agreement, via NEFT, RTGS, IMPS, or recognized corporate payment gateways.
• All subscription fees are exclusive of applicable Indian Goods and Services Tax (GST), which will be levied at the prevailing statutory rate (currently 18%).
• Failure to settle undisputed subscription dues within 15 days of past-due notice may result in suspension of telematics ingestion and dashboard access.

7. Limitation of Liability and Disclaimers

The Drivexa platform and associated services are provided on an “as is” and “as available” basis. While ibusx employs rigorous engineering controls to maintain continuous uptime and telemetry precision, you expressly understand and agree that:

• Telecommunications Dependence: GPS coordinates and telemetry packets rely on third-party GSM cellular networks, satellite availability, and physical onboard hardware. ibusx is not liable for data loss or lag arising from cellular blind spots, operator network downtime, or intentional physical disconnection of hardware by vehicle crews.
• Consequential Damages: To the maximum extent permitted under applicable law, ibusx shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, fuel pilferage losses occurring outside sensor coverage, vehicle mechanical breakdowns, or road traffic fines.
• Liability Cap: The aggregate liability of ibusx Corporation Pvt Ltd for all claims arising out of or related to this Agreement shall be limited to the total subscription fees paid by you to ibusx in the three (3) months preceding the event giving rise to liability.

8. Indemnification

You agree to defend, indemnify, and hold harmless ibusx Corporation Pvt Ltd, its directors, officers, employees, and agents against any claims, losses, liabilities, penalties, or expenses (including reasonable legal fees) arising from: (a) your breach of these Terms; (b) misuse of the platform; (c) violation of labor, motor transport, or privacy laws regarding your vehicle drivers; or (d) third-party claims stemming from your fleet operational decisions.

9. Termination and Suspension

Either party may terminate an active subscription in accordance with the notice provisions set forth in the governing Master Service Agreement. ibusx reserves the right to immediately suspend or terminate access without notice in the event of:

• Material breach of these Terms or non-payment of subscription dues.
• Suspected fraudulent activity, security compromise, or telematics spoofing.
• Directives from competent Indian judicial, regulatory, or law enforcement authorities.

Upon termination, your right to use the platform terminates immediately. Upon request within thirty (30) days of termination, ibusx will provide a machine-readable export of your stored operational records.

10. Governing Law and Dispute Resolution

This Agreement and all relationships between the parties shall be governed by, construed, and enforced in accordance with the substantive laws of the Republic of India, without regard to conflict of law principles.

In the event of any controversy, claim, or dispute arising out of or relating to these Terms:

• The parties shall first make good-faith efforts to resolve the dispute amicably through senior executive negotiations within thirty (30) days of written notice.
• If unresolved, the dispute shall be referred to arbitration under the Arbitration and Conciliation Act, 1996, before a sole arbitrator mutually appointed by the parties. The seat and venue of arbitration shall be Chennai, Tamil Nadu, India, and proceedings shall be in English.
• Subject to arbitration, the courts of competent jurisdiction situated in Chennai, Tamil Nadu, India shall have exclusive jurisdiction over all matters arising out of this Agreement.

11. Changes to Terms

ibusx reserves the right to modify or update these Terms at any time. Material changes will be communicated via notice on our website or via email to designated tenant administrative contacts at least fourteen (14) days prior to their effective date. Continued use of the platform following the effective date of revisions constitutes acceptance of the modified Terms.

12. Contact Information

For inquiries, notices, or clarifications regarding these Terms and Conditions, please contact us at: